Data Controller
The data controller for personal data processed via this website is the operator of VIctaxi. Contact details are available on the website.
Personal Data We Collect
- Contact information (name, email, phone number)
- Booking details (pickup and drop-off locations, ride date and time)
- Payment information required to complete a booking
- Technical data such as IP address, browser type and access times
Purposes and Legal Grounds
We process your data for the following purposes:
- To provide the booking service and fulfill transport contracts
- To communicate with you regarding bookings and support requests
- To comply with legal obligations under Austrian law
- To improve the website and service performance
Data Sharing
We may share your personal data with third-party service providers who support booking, payment processing or website hosting. All providers are selected carefully and protected by contractual data processing agreements.
Data Retention
We retain your personal data only as long as necessary for the purposes described here or to comply with legal obligations, such as tax and accounting requirements under Austrian law.
Your Rights
Under GDPR and Austrian law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of data, if no legal retention obligation applies
- Object to processing or request restriction
- Request data portability, where applicable
- Lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde)
Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
Changes to this Policy
We may update this Privacy Policy from time to time. We will publish any changes on this page with an updated date.