Privacy Policy

This Privacy Policy explains how VIctaxi collects, uses and protects your personal data in accordance with Austrian data protection law and the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for personal data processed via this website is the operator of VIctaxi. Contact details are available on the website.

2. Personal Data We Collect

• Contact information (name, email, phone number)
• Booking details (pickup and drop-off locations, ride date and time)
• Payment information required to complete a booking
• Technical data such as IP address, browser type and access times

3. Purposes and Legal Grounds

We process your data for the following purposes:

• To provide the booking service and fulfill transport contracts
• To communicate with you regarding bookings and support requests
• To comply with legal obligations under Austrian law
• To improve the website and service performance

4. Cookies and Tracking

The website uses cookies and similar technologies to operate properly and to improve the user experience. You can manage cookie preferences through your browser settings.

5. Data Sharing

We may share your personal data with third-party service providers who support booking, payment processing or website hosting. All providers are selected carefully and protected by contractual data processing agreements.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described here or to comply with legal obligations, such as tax and accounting requirements under Austrian law.

7. Your Rights

Under GDPR and Austrian law, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data, if no legal retention obligation applies
• Object to processing or request restriction
• Request data portability, where applicable
• Lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde)

8. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss or misuse.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will publish any changes on this page with an updated date.

Last updated: June 2026